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Terms & Conditions

Terms and Conditions

Return Policy:

Absolutely no returns, refunds, exchanges or store credit will be issued unless otherwise noted below. All sales are final.  Phantastic Phinds takes no responsibility for any Errors or Omissions of any product description what so ever.


Annie Sloan Chalk Paint® Return Policy:

Only Annie Sloan Chalk Paint® brand paints and soft waxes may be exchanged for other Annie Sloan Chalk Paint® brand paints and waxes. No refunds, returns, or store credits will be issued. Exchanges must be made in store within 7 days of purchase. Original receipt is required for exchange.

Annie Sloan Chalk Paint® Workshops:

All sales are final: no refunds, exchanges, or store credit will be issued. If you are unable to make the class you booked please call us at 215-233-3325. You will not be issued a refund or store credit, but you will receive a credit for another Annie Sloan Chalk Paint ® workshop.


All packages will be insured for 100% of its purchase value. If your item arrives damaged, please file a claim with the shipping company. Please remember to take photos of the damaged item and save all documents. Filing a claim is simple and takes a few moments. If you have any questions please give us a call at 215-233-3325.

Local Pickup:

All items purchased online with the Local Pickup option must be picked up within 3 business days unless you have received authorization from a Phantastic Phinds employee. If you are unable to pick up your purchase within 3 business days, please call at 215-233-3325 to explain your situation.


If you require delivery, please call us at 215-233-3325. We do not offer delivery but can refer you to a delivery service that many of our customers have used.


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